Term and Conditions

Welcome to Morley’s Honey & Candles Terms and Conditions. Please read through the following information before you place an order, as by placing this order you are bound by the Terms and Conditions set out below. Morley’s Honey & Candles reserves the right to update these details at any time and will notify you by updating the information on this page.

Returns and Refund Policy

The following explains the conditions that returns and refunds will be accepted:

  • All returns must be authorised before they will be accepted, by notifying us immediately or within 7 days of receiving your order and your intent to return your order.
  • Returns will only be accepted if we have made an obvious mistake with your order.
  • Claims will not be accepted if a customer orders the incorrect product. 

Refunds will be issued in the following circumstances:

  • Ordered items that may be out of stock or discontinued. If we are out of stock of a particular product we will offer an alternative, if this has been accepted and invoiced NO refund will be issued.

  • In the instance we are unable to complete your order.

The nature of internet communications means that your communications may be susceptible to data corruption, interception and delays. This website may include inaccuracies or typographical errors. Morley’s Honey & Candles and any other persons involved in the management of this website may make changes in the products and prices described within this website, as well as to the content of this website at any time without notice. Morley’s Honey & Candles shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your own risk.

Unless otherwise agreed to in writing by Morley’s Honey & Candles, the contents of this website and all goods that may be provided in any connection with this website are provided "as is" and are for consumer use only and all express or implied conditions, representations and warranties, including any implied warranty of merchantability, for a particular purpose, or non-infringement, are denied and disclaimed, except to the jurisdiction. Except as otherwise expressly agreed, Morley’s Honey & Candles makes no representations, warranties, covenants or guarantees as to the quality, suitability, truth, accuracy or completeness of any of the contents of this website, or any goods that may be provided or sold in any connection with this website. Any representations, warranties or covenants with respect to any goods referred to in this website shall be subject to, governed by and as stated in the applicable contract governing the provision of same.

In connection with your viewing and use of this website, except for any commercial transactions that may be undertaken in connection with this website, Morley’s Honey & Candles shall not be liable for any damages, harm, liability, loss, cost, expense, or injury suffered in any connection with this website whatsoever, including, as a result of using, accessing, copying or downloading any part of this website's content. In no event shall Morley’s Honey & Candles be liable for any direct, indirect, special, incidental or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises, whether for breach of contract, negligence, equity or otherwise, even if Morley’s Honey & Candles has been previously advised of the possibility of such damage.

Morley’s Honey & Candles Gift Cards can be redeemed at 88 Avenue of the Allies, Tanilba Bay, NSW 2319, Australia and online in your shopping cart. Gift Cards are to be treated like cash; defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are redeemable towards the purchase of any product available at the time of presentation. Gift Cards are not redeemable for cash and cannot be used for payment of credit or retailer accounts. No vouchers or offers can be used to purchase gift cards.

Gift Cards are valid for 3 years from the date of purchase; they will be void and may not be redeemed after the expiry date, cannot be reloaded. It is up to the cardholder to use the full value of the card before the expiry date. Cash will not be given for any unused balance; unused balance on expiry of the Gift Card will not be refunded or credited. When the cost of the purchase exceeds the available card balance, the cardholder is required to make up the difference with another payment method.